No problem! New unworn products may be returned for a full refund within 30 days of purchase. Return postage is the responsibility of the customer. The product must arrive in "new" condition. All returns must be sent first class mail to:
5515 Timber Bark
San Antonio, Tx 78250
All first class mail includes tracking so make sure you hang on to your postal receipt to insure delivery. Refunds will be issued the next business day after items have been received by The Scrub Hat Studio. An email of confirmation of the return and refund will be sent to you once completed. Shipping fees are NON-refundable. Orders beyond 30 days will be refund minus shipping and a 30% restock fee.
Clearance items are non-refundable.
Sometimes errors happen, we are only human. Production, fabrics, sewing, packaging or shipping errors can occur No Problem we will fix any errors just Contact Us. Mistakes are part of life and made all the time in the course of a business and when we make them we do our very best to correct the problem, thanks for understanding.